Accessing your DanberKidz account is quick and secure. Follow these steps to log in or update your phone number if you’ve obtained a new one.
Logging In to Your DanberKidz Account
- Open the DanberKidz App on your iOS device.
- Enter your U.S. 10-digit phone number.
- Tap Next to receive a One-Time Passcode (OTP) via SMS.
- Enter the OTP when prompted to access your account.
- Tip: If you don’t receive the OTP within 1 minute, tap Resend Code to generate a new one.
Updating Your Phone Number
If you’ve obtained a new phone number, follow these steps to recover and update your account:
- Tap “Recover Account” on the login screen.
- Select your account and answer the security question associated with your account.
- After answering correctly, you’ll receive an OTP on your new phone number.
- Enter the OTP to verify the change.
- Your account will now be linked to your new phone number, and you can log in using it moving forward.
Troubleshooting Tips
- Ensure the phone number you enter is valid and linked to your account (if logging in).
- If you don’t receive the OTP, confirm that your phone number is active and can receive SMS messages.
- Double-check your security question answer when recovering your account.
Need Assistance?
If you encounter any issues logging in or updating your phone number, please submit a support ticket. Our team is ready to help!
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